ORDERING INFORMATION: We can take orders for next day delivery up to 2:30 P.M. EST. The lobsters are securely packed for more than 48 hours endurance during delivery though transit time is less than 24 hours. We will advise you about shipping with information from the Federal Express weather desk. New England Provisions and Federal Express can not take weather delay liability. So check out your expected local weather and ours. We will inform you if inclement weather is expected. We can not take liability for "No signature required" if the FedEx driver time scans the carton as delivered. Contracted pricing is usually available within 6 days of shipment. Our record for no complaints and on time delivery is now four years and counting. We do not receive complaints because we use Premium, Grade A, hard shell, fresh caught Maine lobsters.
SHIPPING INFORMATION: Shipping, packaging and all additional charges are included in the new shipping fees. Your exact charge according to your zip code will be displayed. No surprises of added charges, you get what you pay for. If you are ordering over three boxes; you should call our office and receive a discount depending on your zip code.
Orders are shipped by Federal Express. Regular delivery for Federal Express is Tuesday through Friday. tracking@newenglandprovisions.com
Please inspect your carton for any damage or leakage and notify the FedEx driver or Freight deliverer upon delivery. Any credit for damages must be made the same day as delivery.
For claims and damages email contactnepco@newenglandprovisions.com
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